✲ How It Works
Three steps from capacity gap to delivering more, profitably.
No long onboarding. No vendor complexity. A call, a recommendation, and a team embedded in your workflow, faster than you'd expect.
✲ Built by an agency, for agencies
Built by an agency,
for agencies.
We know this business from the inside. Every process, every timeline, every frustration that comes with trying to scale a team that keeps up with your pipeline without destroying your margin.
That's why the engagement is structured to be fast, flexible, and frictionless, from the first call to the first deliverable.
Agencies scaled with Ghost Sherpa.
Days
Until you have the support you need.
- Project Based
- Fractional
- Full-time
"It's not often that I find partners that deliver exactly what was promised during initial conversations. That is not the case when it comes to Ghost Sherpa. Since day 1, I have been impressed with your team and the level of communication and follow up."
Myriah Castillo
President, Joybyte
✲ The Process
Three steps. One outcome.
✲ Step-by-Step
What actually happens at each step.
Transparency is part of the product. Here's what you can expect at every point in the process.
The first call
This is a casual conversation, not a sales pitch.
Matt runs every call personally. The goal is simple: understand your team structure, your current pressure points, and whether Ghost Sherpa is actually the right move right now.
You'll leave knowing exactly where you stand and what the right model would look like for your situation.
What to bring: A sense of where your team is at capacity-wise, what's creating the pressure, and what you've tried before. That's it.
Honest Assessment
We tell you if Ghost Sherpa is the right fit. If it's not, we'll point you somewhere that is.
Model Recommendation
We listen for what's actually going on, then tell you which engagement model fits where you are right now.
Clear Next Steps
You leave the call knowing exactly what happens next, whether that's a scope, a proposal, or a resource to take back to your team.
Casual Call
Founder-led. Direct conversation about your team and what it needs.
The right engagement model.
We don't present all three options and ask you to choose. We recommend one, based on what you told us, and explain why. Then we scope it fast and get the paperwork out of the way.
- Project-based for defined scopes and time-bounded work.
- Fractional for ongoing support without the full-time overhead.
- Full-time embedded talent for department builds and permanent capacity.
SOW turnaround: 48 hours from quote approval. Ready to hit the ground running.
Fixed scope. Fixed timeline.
For pitches, launches, monthly deliverable batches, and time-bounded scopes. No ongoing overhead once the work is done.
Ongoing support. No full-time commitment.
A dedicated resource at a fraction of the cost. Right-sized for teams that need consistent capacity without a permanent hiring decision.
Embedded talent. Your team, their cost.
LATAM professionals who work inside your org: same tools, same standups, same culture. We handle vetting, contracts, and payroll.
Embedded, delivering.
For projects, Ghost Sherpa's internal team takes the brief and delivers. For fractional support, your dedicated resource is introduced, onboarded into your tools, and running inside your workflow. For full-time staffing, your new team member is up and contributing within 14 days of selection.
They're in your Slack. They're on your standups. They show up to your client calls. Your clients see one agency. The Ghost Sherpa brand stays invisible. That's the point.
✲ On the Call Together
What the kickoff call looks like.
Once you're moving forward on a project, we get on a call to get aligned before anyone touches a deliverable. You leave knowing your PM, knowing your team, and knowing exactly what happens next.
You're introduced to your dedicated PM.
The Ghost Sherpa project manager who owns your engagement is the first person you meet. One point of contact. They know the scope, they know the team, and they're accountable for everything that comes out the other side. No relay race. No guessing who to call.
Ignacio Cortiñas
Project Management Director
✲ The Guarantee
We've built this so failure is expensive for us, not you.
We've structured every engagement to make the downside ours to absorb, not yours.
30-day notice on all monthly engagements
No lock-in contracts. No 6-month commitments. If the work slows, you can scale down with one month's notice, the same flexibility you're paying for.
PM included on project-based and fractional work
A Ghost Sherpa project manager stays on the engagement to flag friction, align expectations, and make sure the integration actually sticks.
PM included on fixed scope on project work
Project-based engagements are priced to a defined deliverable. No scope creep billed silently. No invoice surprises.
✲ Our Goal for You
Become the agency that always delivers. Profitably. Ghost Sherpa is the LATAM talent bench for agencies. Project-based, fractional, or full-time capacity that scales with your pipeline, not ahead of it.
Book a Call
✲ READY TO START
Book a call with Matt, today.
Tell us where your team is at capacity-wise. We'll tell you which model fits and have a scope in your inbox asap.